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I suppose the difference is that it would be understandably unreasonable for someone to start filling extra containers at an unlimited soda refill, they would p

I suppose the difference is that it would be understandably unreasonable for someone to start filling extra containers at an unlimited soda refill, they would probably understand that they are pushing their luck. If the restaurant sold 'Unlimited Soda, 2 liters per minute, £50/month' I would expect them to deliver on the very specific quantities they promised at the price they offered. If they tell me I'm over-dispensing, I think I'd be rightfully annoyed that they have over-promised.

dark-star 4y ago
Exactly. Hetzner doesn't sell you "850mbit/s for 24/7, 50€ a month". If they did, I agree with you that the OP should be rightfully annoyed about this letter. Instead, Hetzner sells "unlimited bandwidth" the same way McDonalds sells "free refills". It's also understandably unreasonable for someone to start pushing data at the max rate for months non-stop, the same way it is unreasonable for people to fill 50 large cups with soda. If people have accepted the "...within reason" argument for free refills and all-you-can-eat buffets, why not also accept it for data usage?
- worldofmatthew 4y ago
  You are wrong. The product he had was for unlimited traffic on a guaranteed 1Gbit/s port. There are no limits listed, just a provider who offered something too cheaply and wants out. False Advertising. Simple as.
  - dark-star 4y ago
    That still doesn't explain why this seems to be tolerated with "free refills" but not with "unlimited bandwidth". And even if you were right, even if it's just a case of false advertising and the provider wanting to get out, there is nothing wrong (neither morally nor legally) for them to unilaterally terminate the contract, which they could have well done instead of writing that notification letter. They explicitly state this in their TOS. Most companies can still (luckily) decide which customers they serve and which they don't
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dark-star 4y ago

Exactly. Hetzner doesn't sell you "850mbit/s for 24/7, 50€ a month". If they did, I agree with you that the OP should be rightfully annoyed about this letter. Instead, Hetzner sells "unlimited bandwidth" the same way McDonalds sells "free refills". It's also understandably unreasonable for someone to start pushing data at the max rate for months non-stop, the same way it is unreasonable for people to fill 50 large cups with soda. If people have accepted the "...within reason" argument for free refills and all-you-can-eat buffets, why not also accept it for data usage?

worldofmatthew 4y ago
You are wrong. The product he had was for unlimited traffic on a guaranteed 1Gbit/s port. There are no limits listed, just a provider who offered something too cheaply and wants out. False Advertising. Simple as.
- dark-star 4y ago
  That still doesn't explain why this seems to be tolerated with "free refills" but not with "unlimited bandwidth". And even if you were right, even if it's just a case of false advertising and the provider wanting to get out, there is nothing wrong (neither morally nor legally) for them to unilaterally terminate the contract, which they could have well done instead of writing that notification letter. They explicitly state this in their TOS. Most companies can still (luckily) decide which customers they serve and which they don't
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