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its part of a massive recall on the bolt. They completely halted production for months and months and are now going to recall and replace the battery of every b

its part of a massive recall on the bolt. They completely halted production for months and months and are now going to recall and replace the battery of every bolt on the road. Before the replacements go in they want owners to agree to have their capacity cut as an extra precaution.

dylan604 4y ago
So is it better to do this, or do an Apple and just have the software silently start handling things for you in order to protect your battery therefore protecting you? I don't mean that in a rhetorical way either. Things happen in the real world that means products sometimes misbehave outside of the expected. To me, the ultimate thing would be for the company to revalue the item based on the new limited capabilities and refund the difference as well as making it safe. Should they be expected to buy back entirely for something losing 30% of capabilities?
- toomuchtodo 4y ago
  Better isn’t the question I would say. It’s “what remedy is fair to owners, within regulatory and legal requirements, and performed with full disclosure?” If an owner wants a buyback, the automaker buys it back. If the owner wants to keep the vehicle with whatever changes need to be made to make the vehicle safe, they keep the car and a check is cut to make them whole for the diminished value of the vehicle.
- enragedcacti 4y ago
  > So is it better to do this, or do an Apple and just have the software silently start handling things for you in order to protect your battery therefore protecting you? I always thought Apple should have offered free battery replacements, ideally ones that had been re-engineered to better maintain voltage, so I think Chevy's approach is good here given the predicament. Having to accept a very small risk of fire or lose range temporarily is really unfortunate, but all 2017-2019 owners are getting a 6kWh (20ish mile) upgrade in addition to everyone getting a brand new battery with a fresh battery warranty. Options for buy back or partial refund would be good to present as options but idk how many people would take it in this car market and/or with the option to get a brand new battery.

dylan604 4y ago

So is it better to do this, or do an Apple and just have the software silently start handling things for you in order to protect your battery therefore protecting you? I don't mean that in a rhetorical way either. Things happen in the real world that means products sometimes misbehave outside of the expected. To me, the ultimate thing would be for the company to revalue the item based on the new limited capabilities and refund the difference as well as making it safe. Should they be expected to buy back entirely for something losing 30% of capabilities?

toomuchtodo 4y ago
Better isn’t the question I would say. It’s “what remedy is fair to owners, within regulatory and legal requirements, and performed with full disclosure?” If an owner wants a buyback, the automaker buys it back. If the owner wants to keep the vehicle with whatever changes need to be made to make the vehicle safe, they keep the car and a check is cut to make them whole for the diminished value of the vehicle.
enragedcacti 4y ago
> So is it better to do this, or do an Apple and just have the software silently start handling things for you in order to protect your battery therefore protecting you? I always thought Apple should have offered free battery replacements, ideally ones that had been re-engineered to better maintain voltage, so I think Chevy's approach is good here given the predicament. Having to accept a very small risk of fire or lose range temporarily is really unfortunate, but all 2017-2019 owners are getting a 6kWh (20ish mile) upgrade in addition to everyone getting a brand new battery with a fresh battery warranty. Options for buy back or partial refund would be good to present as options but idk how many people would take it in this car market and/or with the option to get a brand new battery.