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> but that the 1Gbps should be thought of more as a burst rate than a 24/7 sustained rate They do not state that anywhere in their advertising or terms of serv
by deadbunny 4y ago
> but that the 1Gbps should be thought of more as a burst rate than a 24/7 sustained rate
They do not state that anywhere in their advertising or terms of service.
They are advertising 1gbps/24/7/month as implied by their "Unlimited" terminology this is a perfectly measurable value and then cutting people off if they use 80% of that limit.
While I wholeheartedly understand that they can't offer that level of service for all customers and they expect most user to not use the full rate 24/7 and price their products as such.
If I'm being sold 1tb of transfer and am cut off that 800gb that is unacceptable, that is what's happening here (give or take some gigabytes).
If this is a problem for them then they need to change their advertising or terms orservice to state their Fair Use or AUP to list these limits.