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I disagree with "it's a reasonable assumption that it might become locked again in the future". Unless this was very explicitly explained by Tesla to first cust
by dagss 4y ago
I disagree with "it's a reasonable assumption that it might become locked again in the future". Unless this was very explicitly explained by Tesla to first customer.
The default assumption is going to be "they were out of 60kWH batteries so they gave me a 90kwh battery" end of story. And gifts cannot in general be taken back. Certainly not from later owners.
It is not like Tesla will give you lots of information. I know that my own replacement battery in my own Model S was a refurbished one, not a new one, because of the letters "RFRB" or something on my receipt. At no points in their process do they provide more details than the very minimum or let you talk to humans that can meaningfully answer questions (in my own experience).
If this info (that it was not supposed to be a gift) it was given to the customer probably in the form of "99kwhlckdwn60" on the receipt and no further info or something equivalently obscure.
If it looks like a gift, why not assume it was a gift? It is entirely reasonably they would gift 30kwh more if 60kwh was out of stock?
- bgirard 4y agoI think my original language was unclear. Let me rephrase it to: It's a prudent assumption for an educated buyer to expect a lock feature that was unlocked accidentally to become locked again later knowing companies like Tesla and their customer service track record. I agree that Tesla taking it away after a long period of time is unreasonable.
- thfuran 4y agoWhy should they assume that it was unlocked accidentally?
- bgirard 4y agoI'm not saying they should assume. I'm stating that if the seller clearly knew, then it should be represent correctly at the time of the sale.
- dagss 4y agoI still disagree about your main point. Even the existence of software controlled lock features is not something that most people will even know about. I would say this stuff is "arcane knowledge for geeks", not "prudent assumption". Not all Tesla customers work as programmers or have read up in Tesla forums on the internet.