> and you just have to accept it? No, just as you said with your underpaying hypothetical, the customer is free to drop Hetzner. A rolling term contract protec

> and you just have to accept it? No, just as you said with your underpaying hypothetical, the customer is free to drop Hetzner. A rolling term contract protects both parties. If this person pushing 250TB/mo can find a better provider, then they should move. If they can't find a provider willing to offer cheaper bandwidth than Hetzner...well, that tells you everything you need to know about this situation.