3 ms·
There are terms and conditions and, there's no "fair use" clauses for bandwidth in the terms and conditions. It feels a bad-faith interpretation of the "Custom
by icehawk 4y ago
There are terms and conditions and, there's no "fair use" clauses for bandwidth in the terms and conditions.
It feels a bad-faith interpretation of the "Customer uses content that impairs the regular operating behavior or the security of our infrastructure or our product" portion of section 2.7.
- nZUC2qDyxDA3Kpe 4y agoIt feels like the plain meaning of that sentence, to me. They are "using content" (downloading it), and it probably "impairs the regular operating behavior ... of [their] infrastructure" (how many 1Gbps servers do you think are sharing a switch? how fast do you think that switch's uplink is? now double the first and half the second because it's Hetzner :P).
- gcbirzan 4y agoIf using what they advertise is impacting other customers they shouldn't advertise it
- nZUC2qDyxDA3Kpe 4y agoI doubt they have ever advertised that you can saturate your link 24/7 for multiple months.
- gcbirzan 4y agoNo, they just advertised unlimited usage on 1Gbps
- worldofmatthew 4y agoGuaranteed 1 Gbit/s
- icehawk 4y agoWhat's on the order page is the following: Connection: 1 GBit/s port Guaranteed bandwidth: 1 GBit/s Traffic: Unlimited * *Traffic usage is unlimited and free of charge. Please note that our unlimited traffic policy does not apply to servers that have the 10G uplink addon. In this special case, we will charge the usage over 20TB with € 1.00/TB. (The basis for calculation is for outgoing traffic only. Incoming and internal traffic is not calculated.) There is no bandwidth limitation. If they want to say, "you can't saturate your link 24/7 for multiple months" then they should say that.
- 3np 4y agoYeah, and I doubt many customers would have an issue with the same cap and overage terms of the 10G variety.