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I think part of the frustration is the asymmetry of the situation. Good luck telling Hetzner that you'll be paying "up to $20 per month" for your server. The mo
by zootboy 4y ago
I think part of the frustration is the asymmetry of the situation. Good luck telling Hetzner that you'll be paying "up to $20 per month" for your server. The moment you under-pay, they drop you. But somehow it's OK that they can arbitrarily cut back on the service they promised and you just have to accept it?
Whether or not something is technically allowed in the fine print is different from whether or not it's a shitty thing to do. Having secret, unpublished limits on a supposedly-unlimited service is shitty. They'll be getting no empathy from me.
- qeternity 4y ago> and you just have to accept it? No, just as you said with your underpaying hypothetical, the customer is free to drop Hetzner. A rolling term contract protects both parties. If this person pushing 250TB/mo can find a better provider, then they should move. If they can't find a provider willing to offer cheaper bandwidth than Hetzner...well, that tells you everything you need to know about this situation.