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250TB/month is about 770 Mbps sustained. And you still only get a strongly worded letter!
by yread 4y ago
250TB/month is about 770 Mbps sustained. And you still only get a strongly worded letter!
- worldofmatthew 4y agoDoes not matter. Hetzner say Unlimited and Guaranteed traffic at 1Gbit/s with no fair use policy mentioned for that port speed.
- dvfjsdhgfv 4y agoAlthough I agree, when you look around, and especially when you look at AWS, Hetzner's offer is still excellent in terms of value for money.
- iMerNibor 4y agocloud traffic pricing is a massive ripoff, especially in europe where bandwidth is cheap
- cmdli 4y agoTrue, but Hetzner has no obligation to serve every customer. I would say this customer has gotten more than their money's worth and Hetzner is well within their rights to no longer provide service. Relevant xkcd: https://xkcd.com/1499/ https://xkcd.com/1499/
- dark-star 4y agohave you ever used a "free refill", or an "all you can eat" buffet? You cannot fill up your car's tank with soda at a "free refills" place, neither can you camp and eat 24/7 inside an "all-you-can-eat" buffet. I don't think it's unreasonable to still call those services "unlimited" and let the restaurant/internet provider decide when to drop a customer that they don't want in their premises/on their infrastructure...
- hengistbury 4y agoI suppose the difference is that it would be understandably unreasonable for someone to start filling extra containers at an unlimited soda refill, they would probably understand that they are pushing their luck. If the restaurant sold 'Unlimited Soda, 2 liters per minute, £50/month' I would expect them to deliver on the very specific quantities they promised at the price they offered. If they tell me I'm over-dispensing, I think I'd be rightfully annoyed that they have over-promised.
- dark-star 4y agoExactly. Hetzner doesn't sell you "850mbit/s for 24/7, 50€ a month". If they did, I agree with you that the OP should be rightfully annoyed about this letter. Instead, Hetzner sells "unlimited bandwidth" the same way McDonalds sells "free refills". It's also understandably unreasonable for someone to start pushing data at the max rate for months non-stop, the same way it is unreasonable for people to fill 50 large cups with soda. If people have accepted the "...within reason" argument for free refills and all-you-can-eat buffets, why not also accept it for data usage?
- worldofmatthew 4y agoYou are wrong. The product he had was for unlimited traffic on a guaranteed 1Gbit/s port. There are no limits listed, just a provider who offered something too cheaply and wants out. False Advertising. Simple as.
- 4y ago
- switch007 4y ago250TB/month is still way, way below "unlimited" though.
- mlyle 4y agoIt's not "way, way" below when pegging the link is 320TB/month.
- yjftsjthsd-h 4y agoI feel fairly comfortably describing 250TB as far, far below 350TB.
- nZUC2qDyxDA3Kpe 4y agoGo get a 1Gbps link and try to download 24/7 for a month. See what you get. Averaged, it'll probably be around 800Mbps, or 260TB. Latency exists. (If you're really lucky, you might be able to get 900Mbps or so, but that's not likely: the max throughput on 1Gb Ethernet is below 950Mbps, even if you had packets flowing continuously!) They also said the use averages above 250TB.
- deleted 4y ago[deleted]
- dubbel 4y agoThe supposed quote says "We’re writing to you today because of your traffic use, which currently averages above 250 TB/month on some of your servers." It averages on multiple of their servers, which indicates to me that the average was taken over the course of some months (?). They may well have reached 320TB in some months on some servers. I'm not surprised by this. For me, unlimited traffic (with 1 gbps) means i can spike in some months without having to worry about costs exploding, but if I'm maxing it out consistently, then I might be asked to move to a different service or upgrade.