3 ms·
What a terrible PR stunt. Leaving the extra capacity in place costs them nothing. The money for the bigger pack spent long ago. Now they have bad PR and an u
by rootusrootus 4y ago
What a terrible PR stunt. Leaving the extra capacity in place costs them nothing. The money for the bigger pack spent long ago. Now they have bad PR and an unhappy customer. How many people are going to read this and say to themselves "Yikes, I won't ever be buying a Tesla, look how they treat their customers!"
They should have used it for a little warm fuzzy "Hey we see this was in the system wrong, your car is in fact a 60, but you may now consider it officially a 90. If you haven't already, we'd be happy to send you a complimentary 90 badge to put on the back." Cost practically nothing, instant goodwill.
I enjoyed my Tesla, won't be buying another however.