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Any rational marketer or PR officer would gladly give up that $4,500 to avoid this HN post.
by 1shooner 4y ago
Any rational marketer or PR officer would gladly give up that $4,500 to avoid this HN post.
- rrdharan 4y agoTesla doesn’t believe in having such folks (they famously eliminated their PR department).
- selimthegrim 4y agoTesla saved $4,500 by firing their PR people, they’re one step ahead.
- rurp 4y agoThey didn't even trade the bad PR for $4,500, they traded it for a chance at $4,500 since they don't know if the customer will pay it. This decision-making boggles my mind. Either there are a ton of Tesla fanatics out there who will put up with a lot of dubious behavior, or Tesla is severely limiting its upside with all of their anti-customer service antics.
- kelnos 4y ago> Either there are a ton of Tesla fanatics out there who will put up with a lot of dubious behavior, or Tesla is severely limiting its upside with all of their anti-customer service antics. I think it's both. There are a ton of Tesla fanatics who think Tesla can do no wrong. Some of them are commenting on this article here, others in the Twitter thread. But there are also people like myself, who will probably never buy a Tesla due to current and past behavior like this. And there are probably at least a few people reading this who were on the fence, but for whom this battery kerfuffle pushed them over the edge.
- dan_quixote 4y agoAnd it was already a sunk cost for Tesla long before this became a story. Trying to recoup a few $thousand with such anti-consumer sentiment is bizarre.
- hef19898 4y agoWell, that's the downside of getting rid of said PR department...