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Last update on Twitter: "While I don't think it's ideal to need a huge social media push to get things accomplished, thanks to the momentum this thread has gen
by seeekr 4y ago
Last update on Twitter:
"While I don't think it's ideal to need a huge social media push to get things accomplished, thanks to the momentum this thread has generated it seems like we've got a path forward with Tesla towards getting this taken care of the right way."
Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get everything right. Lots of room for improvement for sure. Rooting for Tesla to work these things out over time! (Disclaimer: Owner + shareholder, both out of conviction.)
- Nextgrid 4y agoThis just makes it worse - it basically means that the only way to get adequate service for your car is to get lucky on social media. > Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get everything right Sorry but if you don't have the capacity to attend to every single customer request, maybe don't fuck with their cars remotely, and especially not a couple years after the original mistake?
- kreetx 4y agoThe customers probably want the software updates.
- rootusrootus 4y agoIt doesn't seem like much to ask, though, to have a rule that says "No software updates will alter the configuration profile of the car. The end."