> Put another way: If you were my boss If you have a good relationship with your boss, talk to them. Don't whine. Have a solution or a fact finding plan. Why

> Put another way: If you were my boss If you have a good relationship with your boss, talk to them. Don't whine. Have a solution or a fact finding plan. Why are they coming to you? How is that expectation being set and reinforced? I don't know how many people this is, or how big the entire org is, maybe you need an org-wide bootcamp. If they don't have basic reading and internet searching skills, how did they get the job? I smell something for management to handle here.