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AWS does the same thing. My account was randomly blocked until they went through the documents I had to submit. IIRC, I had to use a different payment method to
by NavinF 4y ago
AWS does the same thing. My account was randomly blocked until they went through the documents I had to submit. IIRC, I had to use a different payment method too just like the OP.
The solution is to use multiple clouds. Switching from one SPOF to another doesn’t help.
- happymellon 4y agoI think you've just proved the point. With AWS I know I can always get someone on the phone who can, or if they can't they will find someone who can, explain any billing or technical question. I don't know your situation but unlike any of the Google stories, you found out that you needed to submit a document and then you gained access? Google refuse to tell people what the problem even is.
- NavinF 4y agoThe article implies that the card issuer (Brex) triggered the fraud suspension and the comments above agree. It was the same issue I had with AWS (but with a different issuer) and they never told me that was the problem. The paperwork I had to submit was in addition to fixing the payment method.
- happymellon 4y agoThe article does nothing of the sort. Some comments in here imply that, but there is no evidence anywhere other than randoms on the internet. There isn't even any implication from those people that changing card providers at this point would resolve this. > The paperwork I had to submit Who told you to submit paperwork? It already sounds like you had a terrible but better experience.