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i think this is basically the math. the vast majority of people don't have a problem, and so in the cases where smaller customers do have problems, google just

i think this is basically the math. the vast majority of people don't have a problem, and so in the cases where smaller customers do have problems, google just decides not to care. occasionally a piece like this lands on HN, and it's a PR problem for a day, but that's an even less frequent problem than a customer getting unjustifiably banned.

lovelearning 4y ago
> it's a PR problem for a day Network effects make the negative perception both spread and persist. A person's bad experiences are likely to influence their workplace and business decisions too.