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> Of course, it is not feasible to provide it to all users Maybe it should be made illegal to provide paid services without adequate customer support, just pus
by paganel 4y ago
> Of course, it is not feasible to provide it to all users
Maybe it should be made illegal to provide paid services without adequate customer support, just pushing the costs back onto the customer, which is what Google is doing, is pure fraud.
- agileAlligator 4y agoIf you know Google doesn't provide adequate customer support, just don't use it?
- Varqu 4y agoEasier said than done - for example: You have a business which was review-bombed with 1-star reviews on Google Maps. If you are in B2C, you are now bleeding money and good luck getting your entry removed from Google properties.
- LegitShady 4y agohow would you know that until they do it to you? what does "adequate" mean legally?
- lotsofpulp 4y agoThat would be ironic since government customer support is many times getting a hold of your local representative and hoping they take up your cause.
- corrral 4y agoPrivate-sector customer support can also mean contacting your local representative and hoping they take up your cause. That tactic once got a health insurer of mine to stop trying to wait us out and just pay the damn bill they were supposed to pay.