Yeah I use that on one of my machines and essentially had to use it on my mom's machine when the "regular" start menu would crash on open. I haven't been super

Yeah I use that on one of my machines and essentially had to use it on my mom's machine when the "regular" start menu would crash on open. I haven't been super windows savvy for a decade but various suggested fixes (like sfc, windows rollbacks, malware scans, etc.) did nothing and open shell saved the day!