4 ms·
Nothing. There is also nothing to encourage people from not taking forever. This metric worked well on my team until I got people who game it by pulling easier
by throw1234651234 4y ago
Nothing. There is also nothing to encourage people from not taking forever. This metric worked well on my team until I got people who game it by pulling easier tickets and then sitting on them for a week. We still use the approach though. No approach survives a bad team. I could implement draconian rules, but that would just hamper the productive people.