3 ms·
AT&T deployed a speaker independent keyword based system called VRCP in 1992 that automated some operator assisted calls. So keyword recognition at utility scal
by shirro 4y ago
AT&T deployed a speaker independent keyword based system called VRCP in 1992 that automated some operator assisted calls. So keyword recognition at utility scale was plausible but there is a difference in scale between some fancy IVR tech and scanning millions of phone calls.
- kevin_thibedeau 4y agoThere were ICs in 80s consumer electronics that could do primitive recognition of prerecorded words. These could have been adapted to monitor all calls and flag them for human monitoring.