In my experience, the people who replace the paper are the staff who serve at the counter. They don't just replace the paper, they'll also refeed it when the re

In my experience, the people who replace the paper are the staff who serve at the counter. They don't just replace the paper, they'll also refeed it when the receipt printer inevitably gets jammed. Counter service hasn't completely disappeared, but they seem to spend most of their time now bagging orders for Uber Eats / Doordash & taking drive-through orders. They're also there for customer enquiries, eg "why did the self service decline my card", "I didn't get any sauce with my McNuggets", "I got a medium fries instead of a large"