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It’s difficult to overcome the difficulties created because of the the India time zone difference. It’s literally the AM/PM opposite for Silicon Valley companie
by hbarka 4y ago
It’s difficult to overcome the difficulties created because of the the India time zone difference. It’s literally the AM/PM opposite for Silicon Valley companies. Real-time communication is a struggle, even with Slack or Zoom. You’re forced into asynchronous communication which automatically imposes a 12-hour cost because you don’t get a response until their daytime which is the next day for you. It’s good for Indian outsourcing firms because their incentive is time billing. Bad for your company because that JIRA ticket you have now takes 2x to 10x as long to resolve.
- citizenpaul 4y agoYeah I didn't want to get into that but it can even be a 24 hr cost if the people in india are acting bad or incompetent. A single simple change request can actually cost an entire week. Mon: We need to add this X change to the project. Tues:I Just got in and saw your email. I have a question about something in it. Wed:Here is the clarification you asked for. Thurs:Thanks for the clarification. I've updated the change request please sign. Fri:Here is the sign off. Mon:ok we are getting started on it.