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The no hassle convenient returns keep me coming back. It takes the risk out of online shopping. There's 5,000 reasons not to use them and 500 other vendors th
by kristopolous 4y ago
The no hassle convenient returns keep me coming back.
It takes the risk out of online shopping.
There's 5,000 reasons not to use them and 500 other vendors that have similar policies but I know how expensive a return actually is so I would rather do that strategy with a company I don't care about.
They run retail at a loss and frankly I'm more than happy to be one of their stubbornly unprofitable customers.
- eastbound 4y agoAnd the guaranteed invoicing. I own a company and a lot online sellers are unprofessional about invoices, delivery times, credit card confidentiality, shipping company (“Don’t worry that glass is strong, there was no need to move it away from those angular machines that we shipped in the same truck”), basic security, let alone they ship a broken extinguisher to you.