My frustration isn't really rooted in legality and has more to do with my personal beliefs about tech and unregulated capitalism. I've worked in tech a bit - I

My frustration isn't really rooted in legality and has more to do with my personal beliefs about tech and unregulated capitalism. I've worked in tech a bit - I know how this goes. Some company wants to get a massive valuation by hitting DAU's in the millions, but you can't do maintenance/support with that many users in a single org even if you wanted to. As an engineer, I can totally relate to the feeling of "fuck support - that sounds awful", and I struggle to blame _them_ because, well - like I said, even if they tried they couldn't possible cover that much work due to an inability to scale their organization. Psychologically? It's pretty easy to get pissed off at these companies when this happens. These companies are growth-obsessed and the ostensible philosophy is always "making the world a better place". STFU and do your jobs or don't build a product that can't scale and try to pretend it's scaling just fine.