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I don't think they're collecing this type of data... because it almost doesn't exist. It's not like you have a back and forth communication with customer servi
by z9znz 4y ago
I don't think they're collecing this type of data... because it almost doesn't exist. It's not like you have a back and forth communication with customer service (because there is no customer service group).
You just have the one or two dispute statements you may have been allowed to submit, and then you have the predictable automatic denial replies.
They probably do save the dispute claims. But that info is useless, both because it has no bearing on the outcome and because there's no oversight anyway.