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>Step 2. Keep an audit trail of events and communications related to these ban situations. Hard to imagine these companies, whose whole value proposition is in
by drdec 4y ago
>Step 2. Keep an audit trail of events and communications related to these ban situations.
Hard to imagine these companies, whose whole value proposition is in the data they collect, are neglecting to collect this data.
- z9znz 4y agoI don't think they're collecing this type of data... because it almost doesn't exist. It's not like you have a back and forth communication with customer service (because there is no customer service group). You just have the one or two dispute statements you may have been allowed to submit, and then you have the predictable automatic denial replies. They probably do save the dispute claims. But that info is useless, both because it has no bearing on the outcome and because there's no oversight anyway.