I recently got in a fight with GitLab of all places. I setup SSO on my self-hosted instance so people could sign-up and report bugs in my applications. I never

I recently got in a fight with GitLab of all places. I setup SSO on my self-hosted instance so people could sign-up and report bugs in my applications. I never even noticed that a bunch of accounts was created until GitLab wrote "we noticed you are X licenses over your limit. Will will charge your credit card on <todays date>". I didn't know it worked that way, and I honestly didn't think users with no permissions to do anything would count as a full license. I nearly shit my pants. It was a lot of money. I contacted support and asked them to remove my payment details. They declined and forwarded me to a sales person. I told the sales person about my issue, but she said I accepted their terms and conditions, so now I had to pay. But hey, if we had a quick call with some sales executives, then maybe we could resolve the matter... Suffice to say, now I use one-time credit-cards for all online services. It is not the first time I've been hogtied by an online service with no recourse.