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The ending is rather unexpected: > despite all of this, i still mostly love Amazon as a customer. it played a big role in getting my e-commerce business off of

The ending is rather unexpected: > despite all of this, i still mostly love Amazon as a customer. it played a big role in getting my e-commerce business off of the ground and i'm grateful for that. "It's a flea market full of cheap (and sometimes dangerous) junk, but I still love it!"

iamthepieman 4y ago
Flea Markets are great. You can find obscure stuff you didn't even know existed or that you needed. Amazon is a flea market shoved into a Costco with bots stocking shelves with whatever shows up at the loading dock. You think you're walking into a reputable retailer, it has all the signs and signals of one, but you're not.
- larrik 4y ago
  Whoa whoa whoa, don't besmirch Costco like that!
tenebrisalietum 4y ago
You do get the junk quickly and can send it back easily.
Analemma_ 4y ago
It's a hostage situation. This is how you can tell Amazon is a dangerous monopoly: when even the people they fuck over have no choice but to smile and say, "But we still love 'em!"
- astrange 4y ago
  Amazon isn’t a monopoly, its competitors just don’t have good shipping or return policies. I got an empty box shipped to me instead of an SSD last week and got an instant refund for it.
  - bornfreddy 4y ago
    I mean, sure, you got an instant refund... But, do you find it OK that you got an empty box shipped instead of an SSD? To me that is unacceptable.
    - account42 4y ago
      That really depends how often it happens. You can't expect 100% reliability, especially for any processes that involve humans or physical items. And even if 100% reliability was attainable the cost would probably be astronomical so you have to make the tradeoff somewhere.
kelnos 4y ago
And that's why Amazon isn't working to fix this problem -- because they don't see it as a problem. Despite the complaining, people still sell stuff on Amazon, and people still buy stuff on Amazon, and presumably Amazon is happy with their revenue numbers. So why change anything?

iamthepieman 4y ago

Flea Markets are great. You can find obscure stuff you didn't even know existed or that you needed. Amazon is a flea market shoved into a Costco with bots stocking shelves with whatever shows up at the loading dock. You think you're walking into a reputable retailer, it has all the signs and signals of one, but you're not.

larrik 4y ago
Whoa whoa whoa, don't besmirch Costco like that!

tenebrisalietum 4y ago

You do get the junk quickly and can send it back easily.

Analemma_ 4y ago

It's a hostage situation. This is how you can tell Amazon is a dangerous monopoly: when even the people they fuck over have no choice but to smile and say, "But we still love 'em!"

astrange 4y ago
Amazon isn’t a monopoly, its competitors just don’t have good shipping or return policies. I got an empty box shipped to me instead of an SSD last week and got an instant refund for it.
- bornfreddy 4y ago
  I mean, sure, you got an instant refund... But, do you find it OK that you got an empty box shipped instead of an SSD? To me that is unacceptable.
  - account42 4y ago
    That really depends how often it happens. You can't expect 100% reliability, especially for any processes that involve humans or physical items. And even if 100% reliability was attainable the cost would probably be astronomical so you have to make the tradeoff somewhere.

kelnos 4y ago

And that's why Amazon isn't working to fix this problem -- because they don't see it as a problem. Despite the complaining, people still sell stuff on Amazon, and people still buy stuff on Amazon, and presumably Amazon is happy with their revenue numbers. So why change anything?