4 ms·

Same thing happened to me over an eBay item many years ago. I bought a used SLR. The seller said two batteries would be included but the package contained none.

Same thing happened to me over an eBay item many years ago. I bought a used SLR. The seller said two batteries would be included but the package contained none. It was an expensive camera with special batteries. I contacted the seller but they refused to ship batteries and refused to issue a partial refund. I opened a dispute with Paypal to obtain a partial refund. They denied my claim citing lack of evidence. How can I provide evidence for an item I never received? All I had was the listing and the contemts of the package, yet Paypal sided with the seller. I quit using Paypal then and there, and won't touch them with a ten foot pole. A very consumer-hostile company.

esotericsean 4y ago
Something similar happened to me. I bought something on eBay for about $50 and then the seller never shipped it at all. I messaged multiple times and finally got a response saying something weird like "I didn't think you still wanted it." Of course I did... Eventually he sent me a $7 partial refund and then I was locked out of doing anything at all. I even tried contacting eBay and because it had taken so long they were no longer liable. Frustrating, but I just let it go.
jxramos 4y ago
Probably videotape the unboxing of the item and document that whole inspection process. I’ve heard about people doing that on used clothing websites like poshmark and eBay. The sellers document the condition of items before shipping to have evidence to dispute with. These sort of online deals became hostile in the past so now there’s like inventory documentation overhead to deal with.
- flutas 4y ago
  I've been on both sides of this table, and somehow I've lost both sides. At this point I've given up using eBay due to it. The scammers on both sides know exactly what to say and do to somehow win even if you can prove you shipped the item / the item could never have been shipped to you (ah yes, a 13oz package somehow contained this heavy equipment).
rasz 4y ago
>How can I provide evidence for an item I never received? you could start by forwarding "I contacted the seller but they refused to ship batteries "

esotericsean 4y ago

Something similar happened to me. I bought something on eBay for about $50 and then the seller never shipped it at all. I messaged multiple times and finally got a response saying something weird like "I didn't think you still wanted it." Of course I did... Eventually he sent me a $7 partial refund and then I was locked out of doing anything at all. I even tried contacting eBay and because it had taken so long they were no longer liable. Frustrating, but I just let it go.

jxramos 4y ago

Probably videotape the unboxing of the item and document that whole inspection process. I’ve heard about people doing that on used clothing websites like poshmark and eBay. The sellers document the condition of items before shipping to have evidence to dispute with. These sort of online deals became hostile in the past so now there’s like inventory documentation overhead to deal with.

flutas 4y ago
I've been on both sides of this table, and somehow I've lost both sides. At this point I've given up using eBay due to it. The scammers on both sides know exactly what to say and do to somehow win even if you can prove you shipped the item / the item could never have been shipped to you (ah yes, a 13oz package somehow contained this heavy equipment).

rasz 4y ago

>How can I provide evidence for an item I never received? you could start by forwarding "I contacted the seller but they refused to ship batteries "