> I opened as "order not received" because I canceled the instance before it got delivered. If the order was canceled then how can it be claimed not received?

> I opened as "order not received" because I canceled the instance before it got delivered. If the order was canceled then how can it be claimed not received? The charge occurring on a canceled order is an unauthorized charge. I'd recommend to file that type of claim. They are different and OVH is being terse. It's something you can do before you call Saul.