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Wow, this response really resonated with me. Especially your last point. > Because I care so deeply about these topics, there is indeed a tendency to overcomm
by tristor 4y ago
Wow, this response really resonated with me. Especially your last point.
> Because I care so deeply about these topics, there is indeed a tendency to overcommunicate / not realize that I need to police my speech and boil things down to a more "human" level. I also spend most of my time in the areas of the internet where people are similarly obsessive about a single topic, and communicating this way is actually my normal.
The other critical feedback I receive from people relatively often is that I "talk too much" and that I "never answer their question" because I grew up, for the most part, on the Internet in circles of people who are highly engaged and educated. In most cases my communication is focused on establishing context first, and then making a statement, assertion, or answer. A lot of people tend towards just skipping the context, which I think is sometimes reasonable if you can assume context is shared, but my experience in work/business is that /most/ miscommunication is due to lack of shared context. I often get interrupted when answering someone's question, where they came to me /specifically/ because I'm an expert on the topic, because they think I'm not answering their question, where from my perspective to be able to truly answer their question I first need to establish shared context, and teach them a deeper level of understanding of the topic so they can even understand my eventual answer.
What's interesting is I am now in a role not as an engineer, but as a product manager, in part because I've gotten very good at distilling complex topics down to be understandable to others and teaching other people (I also guest lecture, give conference talks, and do internal classes at companies I work at), and most of my life has been focused on reading and writing, so I am very good at writing, which at least in business matters as much or maybe more than talking. So, obviously I've adapted in some way that's successful to perform my job function successfully, but I still face these challenges primarily in personal relationships. It's not really clear to me that my methodology is inferior to the alternative, and I mostly think that other people simply lack any reasonable attention span because of the current situation with social media / our distraction economy. If someone wants to learn something from an expert, they should be prepared to listen to the answer, but I have friends who've told me this is arrogance on my part to believe this way. I see it as a two-way street though, and despite preferring reading to listening/watching, I've spent hours listening to experts when they've been willing to give me their time.