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I find your description vague and don't understand what happened. How was OVH able to pull €1200 from your PayPal account? Did you go to PayPal's website (for

by TekMol 4y ago

I find your description vague and don't understand what happened. How was OVH able to pull €1200 from your PayPal account? Did you go to PayPal's website (for example via a popup triggered by the OVH website) and told PayPal to let them pull €1200? Now that they got the money, how is Paypal still part of it? Do you expect Paypal to go to OVH, knock down their door and demand the money back? I would think that if you want your money back, you need to involve the authorities. The government has a monopoly on violence. If you want somebody to go and knock down OVH's door, thats a job of the authorities. Obviously, OVH would probably already give you your money back if the authorities demand that. Nobody likes to get their door knocked down.

fer 4y ago
They had authorization for recurring payments, so they pulled those 1200 without my interaction. PayPal said I didn't provide evidence that I provided: that the credit is still there unused, siding with them as arbiter against the evidence.
pteraspidomorph 4y ago
> Do you expect Paypal to go to OVH, knock down their door and demand the money back? Normally that's what Paypal is for. They're not going to burst through any doors but if a vendor wants to keep using their services they surely have a lot of leverage.
jrumbut 4y ago
Their dispute process is weird. I sold a few items on ebay and one of the buyers filed a dispute under a ridiculous pretense (sending pictures of a pulverized item that was a different color than what I had in my ad and claiming I sent them that). PayPal sent an email claiming they were investigating, apparently that was my cue to send in evidence or something but I assumed it meant they were investigating this ridiculous fraud on the part of the buyer. Not so! They said since I didn't send in evidence in response to their very subtle prompt the decision defaulted to the claimant and I was out a bunch of money. It was the last time I used PayPal or ebay for anything.

by TekMol 4y ago

fer 4y ago

They had authorization for recurring payments, so they pulled those 1200 without my interaction. PayPal said I didn't provide evidence that I provided: that the credit is still there unused, siding with them as arbiter against the evidence.

pteraspidomorph 4y ago

> Do you expect Paypal to go to OVH, knock down their door and demand the money back? Normally that's what Paypal is for. They're not going to burst through any doors but if a vendor wants to keep using their services they surely have a lot of leverage.

jrumbut 4y ago

Their dispute process is weird. I sold a few items on ebay and one of the buyers filed a dispute under a ridiculous pretense (sending pictures of a pulverized item that was a different color than what I had in my ad and claiming I sent them that). PayPal sent an email claiming they were investigating, apparently that was my cue to send in evidence or something but I assumed it meant they were investigating this ridiculous fraud on the part of the buyer. Not so! They said since I didn't send in evidence in response to their very subtle prompt the decision defaulted to the claimant and I was out a bunch of money. It was the last time I used PayPal or ebay for anything.