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> I think companies wait to get sued so they can try to argue in court why their soft deletions are reasonable and why it's too technically difficult for them t
by alerighi 4y ago
> I think companies wait to get sued so they can try to argue in court why their soft deletions are reasonable and why it's too technically difficult for them to do hard deletes.
The law is clear, you can't keep user data if the user decides that you should no longer have them. It's your own responsibility to find a way to do that.
> To be honest, in the age of modern overprovisioned storage drives that remap blocks frequently, I'm not really sure you can implement genuine "hard" deletes without choosing significantly unorthodox hardware (or destroying a drive every time you need a single bit erased), no matter how much you want to in software. One of those details that I'm both surprised and unsurprised doesn't seem to have been addressed legally. I feel like a court ought to at least buy this aspect of the argument, so maybe they'll buy that it can be difficult in terms of the software too? Who knows. My guess is that a reasonable court would accommodate something that's reasonable for a given company, but there are lots of variations that could fall into that category.
The deletion should be done in reasonable terms, i.e. you can't reasonably get the data back. Of course when you delete something from an hard drive being that an SSD or HDD till that block is not reused the data is recoverable, but that is another thing.
By the way, it's either not really difficult to secure erase user data: what you need is not to erase all the data of the user, is to encrypt all the data of the user with a symmetric key algorithm (such as AES, that is super fast) and only store the key in a system that gives you secure erase capability. When the user deletes his account you don't have to delete all the data but just the encryption key.
- dataflow 4y agoThese points have already been discussed, see the sibling threads.