I had a similar problem with a criminal complaint. It's impossible to get a hold of anyone at Paypal, and if you do, they will play dumb, or transfer you to an

I had a similar problem with a criminal complaint. It's impossible to get a hold of anyone at Paypal, and if you do, they will play dumb, or transfer you to an "account specialist" where you are just left in hold limbo (I've left the phone connected for about an hour before it was forcefully disconnected). In my case I had to talk to my credit union and credit card provider and both sided with me against Paypal and blocked the charge. Paypal is now trying to collect the money through a third party, so I have to go to arbitration. Paypal is on the side of criminals - not intentionally - because they make money on the fees and don't have to pay much for customer support to handle edge cases. The FTC recently took Walmart to court over similar behavior, essentially profiting off of crime.