4 ms·
OVH's support is not so much terrible as largely non-existent. However, they have been rather generous with free credits and I've never had a billing issue with
by blfr 4y ago
OVH's support is not so much terrible as largely non-existent. However, they have been rather generous with free credits and I've never had a billing issue with them despite having used their various services for 13 years across at least three entities.
- cpncrunch 4y agoYes, support is abysmal, but they are good at refunding and fixing billing issues.
- Sohcahtoa82 4y agoBased on the OP, I'd say this is false.
- cpncrunch 4y agoYes you're right, I meant in my own experience.
- malikNF 4y agoI actually have had really good support from them. Used to have a few servers with them which were getting DDoSed all the time. Their free support was good, but we decided to pay for the ~60usd a month premium support and we even had some video calls with one of their engineers who worked with us to help mitigate the issues.