11 ms·

OVH support is pretty terrible. In other news, they have had an outage for over 24 hours now and it took them around 10 hours to provide any update after it beg

• blfr 4y ago
  OVH's support is not so much terrible as largely non-existent. However, they have been rather generous with free credits and I've never had a billing issue with them despite having used their various services for 13 years across at least three entities.
  • cpncrunch 4y ago
    Yes, support is abysmal, but they are good at refunding and fixing billing issues.
    • Sohcahtoa82 4y ago
      Based on the OP, I'd say this is false.
      • cpncrunch 4y ago
        Yes you're right, I meant in my own experience.
  • malikNF 4y ago
    I actually have had really good support from them. Used to have a few servers with them which were getting DDoSed all the time. Their free support was good, but we decided to pay for the ~60usd a month premium support and we even had some video calls with one of their engineers who worked with us to help mitigate the issues.