2 ms·
A lot of people are talking about the problem being that the people measure the wrong things, which I think is fair, but from my perspective sort of misses the
by Folcon 4y ago
A lot of people are talking about the problem being that the people measure the wrong things, which I think is fair, but from my perspective sort of misses the point?
I would recommend anyone who hasn't to give a read through "Seeing Like a State
"[0].
You have to be incredibly careful when measuring things, it's tremendously easy for your measure to end up being a target in a way that gives you bad outcomes.
Doubly so if you are measuring something as part of a large organisation which may take your measurements as input to some process without any awareness of caveats they may have, or assumptions they were made under. Congratulations, you may now have a feedback loop.
Triply so if someone stands to benefit from your measurement, who will then have an incentive to distort the measure.
This isn't to say measurements aren't tremendously valuable or useful, they're a tool like any other.
- [0]: https://en.wikipedia.org/wiki/Seeing_Like_a_State https://en.wikipedia.org/wiki/Seeing_Like_a_State