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That's a lovely idea, but I simply don't have the ability to do that. I think it's great that we're able to fix our own machines, and I think it's wonderful to

That's a lovely idea, but I simply don't have the ability to do that. I think it's great that we're able to fix our own machines, and I think it's wonderful to teach people to fix their own machines, but it's ablist to assume everyone has the ability to do so. I don't. Moreover, there are lots of people who support Right to Repair but don't want to have to repair their own equipment. Wouldn't it be lovely to be able to take your computer down to a repair shop or have someone come over and fix it?

uoaei 4y ago
Absolutely. Of course no one is saying you cannot or should not send it to a local repair shop. The point is just that it seems misdirected to fault Framework the company for not offering these kinds of services when anyone with a job at a repair shop should be expected to be able to repair this model if they have competency in other less repairable models. You are right my reply was framed in ableist language. I apologize for that -- I appreciate your feedback and will try to do better going forward.