3 ms·

We’ve used AirBnB a number of times and never had a host cancel on us. I assume we’re lucky here. My wife is always really proactive about chatting with the hos

• ineptech 4y ago
  Me neither. I think there's a pretty big gulf between "no-frills 1BR in a major city" type rentals and "cutesy 3BR getaway near hiking trails" type rentals. The former are cheap to set up and have a lot of dodgy hosts, and the latter involve a lot more capital to set up.
• foepys 4y ago
  "Wife" aka female might play a huge part in this. Whenever I need something from customer service, I let my girlfriend handle it. People are almost always very nice towards her while at best neutral towards me.
• tedmiston 4y ago
  Who knows what the motives are, but it's happened to me on maybe 5–10% of bookings. I don't recall ever hearing a reason. Definitely frustrating when it happens after a long period of time of being booked. The host of a friend's new year eye reservation in NYC one canceled less than 24 hours before check in as we were in transit to the city. That was an ordeal but Airbnb made it right by covering the difference for the next available comparable place which was significantly more expensive. Since everything was booked for the holiday, that turned out to be a penthouse.