related: Goodhart's law Goodhart's law is an adage often stated as, "When a measure becomes a target, it ceases to be a good measure". Like other posters have

related: Goodhart's law Goodhart's law is an adage often stated as, "When a measure becomes a target, it ceases to be a good measure". Like other posters have said, metrics are useful and convenient, but they are NOT the focus of the business. The business defines goals, defines measures to help support the goals, and re-evaluates as needed. https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law