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For what it's worth, AirBnB does try harder now to find you similar places if your host cancels. Possibly they even eat some of the price difference, if necessa
by SamBam 4y ago
For what it's worth, AirBnB does try harder now to find you similar places if your host cancels. Possibly they even eat some of the price difference, if necessary.
That said, I fully approve of raising the penalty on hosts who cancel. A guest who cancels is an annoying lack of income. A host who cancels could result in cancelling an entire trip, or staying in a terrible or even unsafe alternative.
- katfish17 4y agoI was supposed to stay at an Airbnb last weekend. I had booked it 3 months in advance, but then 2 weeks before the booking, the host canceled and relisted the place at a higher price. When I messaged the host about it, they said it was Airbnb's fault and gave a confusing explanation that I didn't really believe. Airbnb refunded the money, but their support only provided me a link to other listings. The prices 2 weeks before my trip were significantly higher than they were 3 months before, but Airbnb wouldn't make any accommodations. I repeatedly called customer support, and every time they would tell me that the case had been escalated and I would receive another call within 24 hours. They never called back, and after spending hours on the phone I eventually got a credit for $170 towards a future listing. The place I ended up booking for the trip cost $1000 more than the original listing.