Thankfully I haven’t had this bad of an experience but I agree with the sentiment. It’s good for “luxury” rentals like a whole craftsman house for 10 people in

Thankfully I haven’t had this bad of an experience but I agree with the sentiment. It’s good for “luxury” rentals like a whole craftsman house for 10 people in an interesting part of the country. For short notice/basic stays I have had a much better experience with Hotel Tonight and standard travel deal sites. I think the biggest issue is that the three way dynamic between guests, hosts, and AirBnB leads to weird situations where the guest needs to thread the needle between everyone else’s rules and pass through rules on a rental that represents very little margin for anyone involved above you. It’s easy to run afoul of them and get a bad rating or fine. There are the extra fees that are not shown by search results that may make the stay cost more than a hotel. And often the “it has a kitchen” remark means a bunch of single serving oats, a kettle, and a toaster. A random hotel breakfast has as much variety.