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This is good. Very good. As far as expanding customer use I think having really good and actually helpful docs are critical. The services that I use that have

This is good. Very good. As far as expanding customer use I think having really good and actually helpful docs are critical. The services that I use that have great docs get used a lot more and integrate with apps much deeper than services with okay or shitty docs that feel half assed.

mooreds 4y ago
Docs are critical! This article focuses on awareness, but if you create awareness but developers see out of date, missing or incorrect docs, they'll bounce. I ran a twitter poll on whether devs would prefer missing or out of date docs; was interesting to see the results (N was small though): https://twitter.com/mooreds/status/1517508537945001984 https://twitter.com/mooreds/status/1517508537945001984 That said, it's a struggle. Sure, there are some pieces of doc you can generate (API docs, for sure) but others are more conversational and can get out of date.