This reminds me of a former employer of mine. It was a small company with an internal team of three developers who worked on the main product. The CEO had a rel

This reminds me of a former employer of mine. It was a small company with an internal team of three developers who worked on the main product. The CEO had a relationship with a design consultant agency that she had been using for years. Every few months, they would sell her on the idea that the company's site needed a new design and she would oblige every time. After all, according to them, the current design is the reason why the site isn't reaching its potential in new traffic, and the web changes all the time, so a new design is always the key to solving that problem. Utter crap. And what's worse, after the design was completed, it would still be handed off to one of the in-house developers to actually implement, so it took time away from actually improving the product, which was what really needed the help. Needless to say, the consultant's relationship was an expensive time-suck (and looking at their site now, apparently it still is)