I took a delta flight (Virgin doing the check-in) from Heathrow to Seattle three weeks ago and holy shit they were utterly, insanely slow. I had Sky Priority so

I took a delta flight (Virgin doing the check-in) from Heathrow to Seattle three weeks ago and holy shit they were utterly, insanely slow. I had Sky Priority so got the “fast” line. It took an hour and twenty minutes to check in the two families in front of us, plus ourselves. Three sets of travelers in eighty minutes! The whole place was a mess, with unclear lines and multiple people checking exactly the same things. It looked like a serious lack of training (the people in front of us had a bag that was too heavy and the agent didn’t know how to handle it) and a complete lack of management. Oh, and the conveyer belt broke as well.