2 ms·
The runway is the least of the problems, it's the last/first leg of the whole airport pipeline, it's the whole check-in and luggage handling that's a clusterfuc
by netsharc 4y ago
The runway is the least of the problems, it's the last/first leg of the whole airport pipeline, it's the whole check-in and luggage handling that's a clusterfuck. An extra runway for planes to land and bring more people and luggage when the staff is already overwhelmed? An extra runway so more planes can take off, i.e. more passengers and luggage that need to be placed onto those planes before the pilot can take off?
- alasdair_ 4y agoI took a delta flight (Virgin doing the check-in) from Heathrow to Seattle three weeks ago and holy shit they were utterly, insanely slow. I had Sky Priority so got the “fast” line. It took an hour and twenty minutes to check in the two families in front of us, plus ourselves. Three sets of travelers in eighty minutes! The whole place was a mess, with unclear lines and multiple people checking exactly the same things. It looked like a serious lack of training (the people in front of us had a bag that was too heavy and the agent didn’t know how to handle it) and a complete lack of management. Oh, and the conveyer belt broke as well.