Similar situation happened to me: 1) Signed up to have google manage the email for my domain. 2) Tried to create michelle@domain.com 3) Google failed. Signup

Similar situation happened to me: 1) Signed up to have google manage the email for my domain. 2) Tried to create michelle@domain.com 3) Google failed. Signup process hung. 4) Tried again. App hung. 5) Tried different name. Worked. 6) Tried to add michelle in the admin panel and got: "Username already exists" but there's no way to see, edit, or login as michell. It happens quite often, and remains unresolved for the majority people: http://www.google.com/support/a/bin/search.py?hl=en&forum=1&query=%22Username+already+exists%22+more%3Aforum http://www.google.com/support/a/bin/search.py?hl=en&foru... It's been months of trying different things, forum posts and contact attempts and it's still broken. Google is a great company with many great products, but they will straight up not care about your customer service needs and will just let your business suffer.