4 ms·
Many developing markets don't necessarily have devices that are much older or lower spec. Look at Malaysia, Singapore, India, China, Taiwan etc. Many people upw
by kcexn 4y ago
Many developing markets don't necessarily have devices that are much older or lower spec. Look at Malaysia, Singapore, India, China, Taiwan etc. Many people upwards of middle class in these places have good access to reasonable devices.
Rather, they have different user behaviours and different needs. Success in these markets is about responding to customer needs locally, and not presuming that conventions, ideas, and designs that make sense in rich western countries make sense in those markets.
I've seen some good arguments that GUI layouts should be completely reexamined in developing markets, because the realities of differing languages (top to bottom, or right to left reading), or differing conventions in the presentation of information (extremely dense, or extremely sparse relative to what we are used to) mean that many app GUI's are completely counter intuitive and difficult to use in these markets.
Uber for example failed to succeed in India and Singapore because they couldn't adapt to the local markets need to pay in cash. Even though credit cards are available, many customers prefer to use cash. It was such a strong preference that they would rather not use Uber than pay for their taxis with credit cards.
- wizofaus 4y agoWe never even got past the regulatory hurdles and commerical agreements needed to launch at all. Btw I would hardly consider Singapore or Taiwan developing markets - we were targeting a few east African nations and had pretty good stats on what devices were common (hint: definitely not the latest iPhones!).