4 ms·
During the last two years, my family has ordered 46 times from them, and - other than three instances - the order has been perfectly executed. For those three,
by mjamil 4y ago
During the last two years, my family has ordered 46 times from them, and - other than three instances - the order has been perfectly executed. For those three, we contacted Chipotle, and we got an apology and partial credit.
Conclusions:
* My family eats too much Chipotle.
* YMMV. Apparently, the branch we order from is run by a manager that cares about accuracy for online orders. That clearly isn't true across the board.
* Chipotle probably knows this, which is why they're generous with credits.