> Avoidance isn't the goal of mgmt though. Cost minimization is […] How about (net) value creation? Whose goal is that? Minimize costs all you want, but if yo

> Avoidance isn't the goal of mgmt though. Cost minimization is […] How about (net) value creation? Whose goal is that? Minimize costs all you want, but if your service is garbage you won't be getting (as) much income either.