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IMO the ethical thing to do for Apple would have been to completely replace the product with one that doesn't have the design flaw. Or at the very least take th
by pier25 4y ago
IMO the ethical thing to do for Apple would have been to completely replace the product with one that doesn't have the design flaw. Or at the very least take those machines back and offer say 60% of its RSP price in credit towards a new Apple laptop.
- gnicholas 4y agoWhen it first happened, I wondered if they would try to replace the affected keyboards with slightly different units. I think they just didn't have enough time to design and manufacture parts that (1) would fix the problem, and (2) would fit in the very limited space available. A credit would have been nice, though it would have only worked once they actually fixed the problem, which I think was in 2020!