This resonates. I'm in a highly regulated industry and nothing makes my happier than a Sev 1 emergency where I can push all the mind numbing process to the side

This resonates. I'm in a highly regulated industry and nothing makes my happier than a Sev 1 emergency where I can push all the mind numbing process to the side and actually FIX shit. Otherwise it's process, and review boards, and iterating on the change til someone is happy about some arbitrary documentation issue.